Legal
Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Mukiso ("we", "us") collects, uses, and protects your information when you visit our website or use our services.
Information we collect
- Information you provide: your name, email address, business name, Amazon listing URLs, and any details you submit through our intake form or by email.
- Payment information: payments are processed by our payment provider (e.g., Stripe). We do not store your card details on our servers.
- Usage data: basic analytics such as pages visited, device type, and approximate location, collected through standard analytics tools.
How we use your information
- To deliver our services: producing, revising, and delivering your videos.
- To communicate with you about your order, including script approvals and delivery.
- To process payments and issue invoices.
- To improve our website and services.
What we don't do
We do not sell your personal information. We do not share your information with third parties except service providers necessary to operate our business (payment processing, email, form handling, analytics), and only to the extent required.
Client materials
Listing URLs, product information, and brand assets you share with us are used solely to produce your videos. We may display completed work in our portfolio; if you prefer your videos remain private, tell us in writing and we will honor it.
Data retention
We retain project information for as long as needed to provide services and meet legal obligations. You may request deletion of your data at any time by contacting us.
Cookies
Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us. If you are located in a region with specific data protection rights (such as the EU or California), we will honor requests in line with applicable law.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date above.
Contact
Questions about this policy: hello@mukisostudio.com